The purpose of the Terms and Conditions is to provide information about the conditions of purchase, payment and delivery, as well as with return or exchange options.
1. General Terms
1.1. The seller of goods and services and the maintainer of the website adaptwithelina.com is the limited liability company “Inspo” (hereinafter – Inspo), registered number 40203175833, legal address “Vecpokaiņi”, Naudītes parish, Dobele prov., LV-3701, Latvia
1.2. By accessing and using the website, viewing any section of it and using any of its functionality, you agree to Inspo’s Privacy Policy.
1.3. If the consumer purchases services through the website, then this mutual agreement is considered a distance contract and is subject to the legal norms of the Republic of Latvia, which regulate the distance contract, including, but not limited to, the “Law on the Protection of Consumer Rights” of the Republic of Latvia, the Cabinet of Ministers of the Republic of Latvia regulations “Regulations on distance contracts” etc.
1.4. By purchasing goods or services, you confirm that you have read and agree to these Terms of Purchase of Services.
1.5. Inspo’s contact information for matters related to purchases and use of provided services is: elina@adaptwithelina.com. Using this contact information, you can ask any questions of interest or receive information.
2. Purchase and Delivery
2.1. The prices and specifications of the services sold in the online store are indicated next to the services.
2.2. To place an order, add the desired services to the shopping cart. Fill in all required fields. The total cost of the order is then displayed on the screen. Make payment for your purchase to complete your order.
2.3. By making a payment, you confirm that you agree to the content of the purchase.
2.4. Payment must be made within 1 hour of selecting the product or service, otherwise the reservation may be canceled in case of a limited number of products or services.
2.5. After receiving payment for goods or services, a payment invoice (proof of purchase) will be sent to the specified e-mail address. In case you don’t receive it within 1-2 business days, please check your spam folder or email to elina@adaptwithelina.com
2.6. If the purpose of the purchase is tickets to an event (a webinar, seminar, open group workshop), within 1-2 working days after receiving the payment, more information and web links or the address and details of the event will be sent to the specified e-mail.
2.7. If the purpose of the purchase is a service, within 1-2 working days after receiving the payment, more information will be sent to the indicated e-mail or phone with the aim of agreeing on the scope, place, date and details of the service.
3. Terms of Payment
The payment currency on the website is Euro. The purchase can be paid for by choosing the following payment methods provided by the payment platform stripe.com:
Visa/Mastercard/American Express payments
Payments via GooglePay and ApplePay
Personal data required for making payments are transferred to the licensed payment institutions Stripe Payments Europe, Limited (“SPEL”) and Stripe Technology Europe, Limited (“Stripe PSP”).
4. Procedures for returning, exchanging and refunding products and packages
4.1. Tickets and purchases regarding public and open events (Seminars, webinars, open, public workshops with a set date) and Adaptability Assessment services (access to the AQ Assessment and AQai platform) are non-refundable nor exchangeable after receiving the web links or the address and details of the event to the Buyer’s e-mail.
4.2. For individually scheduled training sessions or AQ consultations, the Buyer can set the planned session to another date, contacting elina@adaptwithelina.com at least 24H BEFORE the planned session.
4.3. In cases that the event or service does not take place and is cancelled, or for some other reason it will not be possible to fulfill the order, the Buyer will be informed about it and the amount paid will be refunded as soon as possible, but no later than within 14 days after receiving the notification.
5. Liability
5.1. By entering your contact details at the time of purchase, you confirm their correctness and relevance.
5.2. Inspo is responsible for the delivery of services (event information) at the agreed time and according to the data entered by you.
5.3. Inspo is not responsible for lost event tickets and situations where tickets become available to third parties.
6. Processing of personal data of the Buyer
In the adaptwithelina.com online store, only the personal data entered by the Buyer when ordering goods, such as name, surname, e-mail, etc., are processed.
If you have expressly agreed to receive our marketing communications, including Newsletter, we may contact you from time to time with information about our services and the latest offers.
For this purpose, we may process your email address that you provided when signing up for marketing communications. You have the option to opt out of marketing communications by notifying us at elina@adaptwithelina.com
7. Other Conditions
7.1. In matters that are not discussed in these Terms and Conditions, the Buyer and the Seller undertake to comply with the laws and regulations in force in the Republic of Latvia.
7.2. The parties resolve all disputes between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute cannot be resolved through negotiation or correspondence, the Parties will resolve the dispute in the court of the Republic of Latvia, observing the laws and regulations of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller can be referred to the Consumer Rights Protection Center or the Court of the Republic of Latvia for resolution.
7.3. The buyer also has the right to appeal to the European Union dispute settlement institutions.
7.4. Inspo has the right to cancel any purchase if it suspects the possible fraudulent nature of the transaction or the use of another person’s billing data.
7.5. Inspo reserves the right to change and improve the Terms of Purchase of Goods and Services at any time.
8. Contact information
SIA “Inspo”
Reg. code 40203403005
Address: “Vecpokaiņi”, Naudītes pag., Dobeles nov., LV-3701, Latvija
E-mail: elina@adaptwithelina.com